You can cancel your contract declaration within 14 days without giving reasons in text form (e.g. email) or - if the matter is left to you before the deadline - by returning the item. The period begins after receipt of the contract acceptance declaration, but not before receipt the goods to the recipient (in the case of recurring deliveries of the same type not before receipt of the first partial delivery) and also not before fulfilling our information obligations in accordance with Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and our obligations in accordance with § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB To meet the cancellation deadline, it is sufficient to send the cancellation or the item in good time.


The revocation must be sent to:


Dubca Online Shop 


Behringstr. 27C, 80999 München - Untermenzing

Owner: Mohamed Dukuly

VAT identification number: DE285493676


Tel .: +49 152 11763805

Email: info@dubca.com 


Consequences of withdrawal

In the event of an effective revocation, the services received on both sides must be returned and any benefits used (e.g. interest) returned perform For the deterioration of the thing and for drawn use, you only have to pay compensation if the use or the deterioration is due to a handling of the thing that goes beyond the examination of the properties and the functionality under "Checking the properties and the functionality" one understands the testing and trying out of the respective goods, as is usual, things that can be sent as parcels are to be returned at our expense and risk.


Items that cannot be sent as parcels will be picked up from you. Obligations to reimburse payments must be fulfilled within 14 days. The period begins for you when you send your cancellation or the goods, for us with their receipt.


Note: According to § 312d BGB, a right of withdrawal is excluded for the delivery of goods that are carried out according to customer specifications. This includes all deliveries of complete bikes that we produce specially for each individual customer. The conditions under section 5 "voluntary right of return" apply.


Please contact our customer service to collect goods at:


Sole proprietorship

Dubca Online Shop

Behringstr.27C, 80999 München – Untermenzing.

Owner: Mohamed Dukuly

VAT identification number: DE285493676


Tel, Whatsapp .: +49 (0) 15211763805

+49 (0) 1748913735

Email: info@dubca.com


To arrange a pick-up date The pick-up is carried out by GLS on behalf and on behalf of dubca africa market.


Please do not send the goods back to us without consulting us! GLS will collect the goods from you!


End of legal instructions.

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